Yesterday, I was on a track to have a very, very bad day. It was a Monday, which was already hard enough, but it was my first Monday at work while my boss is out of the country (meaning many of his responsibilities fall on me while he’s gone). I don’t mind the extra responsibility, but I have to say…it seems that every time my boss is in a halfway-around-the-world time zone, something (or many things) go wrong. Well, that was my Monday.
I had a situation on my hands that didn’t seem to have a solution. We needed 13,000 envelopes to mail a customer letter by the end of this week and, at most, we had 5,000 of our most-expensive-to-print envelopes on hand. It is not my responsibility to monitor how many envelopes we have or to order them when we run out, and here I was needing a lot of envelopes that we didn’t have. I was realized that this situation, which was wholly not my fault, was quickly becoming my problem and I was likely to be given the blame if the letter wasn’t out on deadline. If I really had to, I could contact my boss and explain the situation, but there wasn’t really anything he could do. It’s not like he was hoarding 13,000 envelopes over in Europe or something.
Then, something miraculous happened. I listened to some “hold” music while on the phone with one of our vendors.